Tips for HMO Patients
Primary Care Providers in Santa Clara
SCCIPA works with your doctors and your health plans to keep you healthy. To make sure your HMO services will be covered by SCCIPA, please email or call Member Services if you have any questions, 1-800-977-7332, or dial 711 for TTY (Monday - Friday 8 am - 5 pm)
Laboratory, Radiology & Physical Therapy Services
SCCIPA offers a large network of providers for covered laboratory, radiology and physical therapy services:
- LabCorp Clinical Laboratory
- Valley Radiology Centers
- PRN/ Carr Centers (Physical Therapy)
Referrals to Specialists
Your Primary Care Physician (PCP), who is responsible for the overall management of your healthcare, must coordinate all Referrals to Specialists.
GRIEVANCES & APPEALS
For instructions on how to submit grievances and appeals, please click on your health plan below.
*Please refer to your HMO materials for the exact terms and conditions of your benefit coverage. At SCCIPA all medical decision making is based on appropriate care and service with no incentives to our providers or staff to encourage inappropriate underutilization.